Confidential Close Call Reporting System (C3RS)

Identifying Safety Risks in Railroad Operations

 

NEW – Submit Reports Electronically!

Use eSubmit (UP, CP, and NJT)

Use ERS (Amtrak)

(You can also report by mail)

Close Calls Demonstration Project

A voluntary, confidential demonstration program for railroad carriers and their employees to report close calls without receiving disciplinary action. Find out more.

Who is involved in C3RS?

Parties involved include the Federal Railroad Administration (FRA), Bureau of Transportation Statistics (BTS), National Aeronautics and Space Administration (NASA), railroad carriers, and carrier employees, labor organizations, and peer review teams.

IMPORTANT

C3RS is accepting close call reports only from Union Pacific (UP) Railroad North Platte Service Unit, Canadian Pacific (CP) Railway Chicago Area, New Jersey Transit, and Amtrak.

C3RS in the News

March 2013

Lessons learned from C3RS presented at Fourth International Rail Human Factors conference.
Find out more.

February 2013

FRA's Szabo: Safety gains keep on coming.
Find out more.

September 2012

BTS is now accepting reports electronically.
Find out more.

August 2012

FRA Research Results: Senior cross-functional support—essential for implementing corrective actions at C3RS sites.
Find out more.

See more news items