Confidential Close Call Reporting System

Questions and Answers ¡ª Reporting a Close Call

1. Who can report close calls?
2. Can I report a close call that happens to either me or to someone else?
3. When should I file a report?
4. What should I do if I see a situation that could endanger me or someone else?
5. How do I report a close call?
6. Can a single close call report be used to cover multiple events or are separate close call reports required?
7. Where do I obtain a blank report?
8. What happens after I call in my report?
9. If one employee reports a close call event and has an accepted report receipt from BTS is the entire crew protected by C³RS?
10. Is there a limit on damage incurred to report a close call?
11. What is the FRA reporting threshold?
12. Can I report an event over the FRA threshold?
13. When an event incurring damages of less than the FRA reporting threshold is observed by a manager in real time, can the event be reported as a close call?
14. Could someone use C³RS to get someone else in trouble?
15. How often can I use C³RS?

1. Who can report close calls?
   Any operating craft employee, including those in training or on probation, working within the boundaries of the C³RS Demonstration Project can report close calls, but only union represented employees covered by the IMOU will receive protection from discipline, as defined in the carrier’s IMOU.
   
   Managers can also report a close call confidentially, but unlike union represented employees will not receive protection from discipline.
2. Can I report a close call that happens to either me or to someone else?
   Yes.
3. When should I file a report?
   File a report if you are involved in an event occurring inside the boundaries of the C³RS that meets the close call definition. For site-specific examples of events see Union Pacific, Canadian Pacific, New Jersey Transit, or Amtrak.
   
   For Union Pacific, Canadian Pacific, or New Jersey Transit, call BTS within 48 hours of the event. Within three calendar days after the phone call, mail a formal, written close call report to BTS.
   
   For Amtrak, mail a formal, written or electronic close call report to NASA within three calendar days of the event.
4. What should I do if I see a situation that could endanger me or someone else?
   In an emergency, always call the carrier first. After you have contacted your supervisor or the person in charge, call BTS and submit a report (UP, CP, or NJT only) or submit a report to NASA (Amtrak).
5. How do I report a close call?
   • Union Pacific
   • Canadian Pacific
   • New Jersey Transit
   • Amtrak
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6. Can a single close call report be used to cover multiple events or are separate close call reports required?
   No. A separate close call report is required for each close call event.
7. Where do I obtain a blank report?
   You can obtain a blank report at your on-duty location or from the C³RS website.
8. What happens after I call in my report?
   • Union Pacific
   • Canadian Pacific
   • New Jersey Transit
   • Amtrak
9. If one employee reports a close call event and receives an accepted report receipt from BTS or NASA, is the entire crew protected by C³RS?
   Only if each crew member is named on the report.
10. Is there a limit on damage incurred to report a close call?
    Yes. Damage must be below the FRA reporting threshold.
11. What is the FRA reporting threshold?
    $9,200
12. Can I report an event over the FRA threshold?
    Yes. But you will not receive protection from carrier discipline and/or decertification and FRA enforcement.
13. When an event incurring damages of less than the FRA reporting threshold is observed by a manager in real time, can the event be reported as a close call?
    Yes, but there will be no protection from carrier discipline, FRA de-certifications, or other sanctions.
14. Could someone use C³RS to get someone else in trouble?
    No. All information that could identify someone is removed (de-identified) before it can be shared. Even if no names are given, BTS or NASA will not share any information that could enable someone to determine the person making the close call report or people and information referred to in the report.
15. How often can I use C³RS?
    There is no limit to the number of times that you can file a report.

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