Confidential Close Call Reporting System

C3RS — Identifying Safety Risks in Railroad Operations

Photo of 1996 Amtrak train wreck in Silver Springs, Maryland A 1997 NTSB report of the 1996 collision and derailment of MARC Train 286 and Amtrak Train 29 near Silver Spring, Maryland, cited several close calls preceding the crash.

Railroads can reduce risks before an accident by studying close calls.
An April 2012 FRA report shows a 31% improvement in cars moved between incidents at one site after C3RS implementation.
C3RS Home > C3RS Program
IMPORTANT
C3RS is only accepting close call reports from:

UP North Platte Service Unit
New Jersey Transit
Amtrak

C3RS Program

A voluntary, confidential program:

  • Accepts close call reports online (UP and NJT, Amtrak) or by mail
  • Stores confidential data
  • Analyzes close calls
  • Distributes de-identified reports on safety trends and corrective actions to participating organizations and FRA
  • Tracks carrier reports on corrective actions to measure system impact on safety
  • Evaluates and identifies ways to improve reporting system effectiveness
  • Sponsored by the FRA
  • Original demonstration project began in 2007; currently three operational sites
  • Accepting new sites

Who is Involved in C3RS?

  • Federal Railroad Administration (FRA) — sponsors and oversees the demonstration program
  • Bureau of Transportation Statistics (BTS) — independent third party; manages demonstration implementation and protect data confidentiality (UP and NJT only)
  • National Aeronautics and Space Administration (NASA) — independent third party; manages demonstration implementation and protect data confidentiality (Amtrak only)
  • U.S. Department of Transportation (DOT), Volpe Center — independent third party; manages demonstration implementation and protect data confidentiality
  • Railroad carriers — implements the reporting system
  • Carrier employees — reports close calls
  • Labor organizations — represents employees reporting close calls
    • United Transportation Union (UTU)
    • Brotherhood of Locomotive Engineers and Trainmen (BLET)
    • American Train Dispatchers Association (ATDA)
  • Peer Review Team (PRT) — stakeholder representatives: oversees corrective action

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