Confidential Close Call Reporting System

C3RS — Identifying Safety Risks in Railroad Operations

  
C3RS Home > Demonstration Project > Reporting a Close Call
IMPORTANT
C3RS is only accepting close call reports from:
UP North Platte Service Unit
CP Chicago Area Service Unit
New Jersey Transit

Reporting a Close Call

Who can report close calls?
What kinds of close calls can be reported?
How do I report a close call?
More questions?

Who can report close calls?

What is NOT considered a close call?
  • Events unrelated to railroad safety
  • Urgent real-time issues (for example, a runaway train)
  • Personal grievances
  • Labor organization management grievances
  • Carrier employees who are covered by an IMOU
  • Carrier managers who are covered by an IMOU

Kinds of close calls reported

  • Events occurring frequently with low consequences
  • Events occurring infrequently with the potential for high consequences
  • Events below the FRA reporting threshold (if included in that carrier's IMOU)

Critical steps in reporting a close call

View a sample completed C3RS report. PDF icon

  1. Call in the report to BTS within 48 hours after the event occurs to receive protection from discipline.
  2. Complete and mail the written report to BTS within three calendar days of the event (not counting weekends or federal holidays).
  3. Complete a telephone interview with BTS.

More questions?

Go to Questions & Answers/Reporting a Close Call

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