Confidential Close Call Reporting System

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Publications — Workshop Proceedings

Proceedings from the FRA-sponsored human factors workshop: Improving Railroad Safety Through Understanding Close Calls.

Workshop Proceedings
Volume 1 — Summarizes speaker presentations on lessons learned from existing close call systems, attendee feedback on "close call" experiences, and benefits and barriers to implementing a close call management system. December 2003 Download Adobe Acrobat Reader to see this file
Volume 2 — Appendices: FRA workshop invitation, workshop agenda, speaker presentations, breakout group discussions, workshop attendees, references, speaker biographies, and a case study. Download Adobe Acrobat Reader to see this file
Speaker Presentations
John Grundman, BNSF Hotline Process HTML
Christopher Hart, Global Aviation Information Network (FAA) HTML
Hank Krakowski, United Airlines Safety Culture HTML
Don McLure, Flight Operations Quality Assurance and Aviation Safety Action Programs HTML
Helen Muir — Impact of Confidential Incident Reporting and Analysis System (CIRAS) for the U.K. Rail Industry
Aidan Nelson — Confidential Reporting: the UK Rail Experience HTML

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